CANCELLATION & REFUND
Cancellation & Refund Policy
At Unique Crazy Gadgets, we are committed to ensuring your satisfaction with our products. If you have any issues with your order, please review our cancellation and refund policy below.
- Order Cancellation
You can cancel your order within 24 hours of placing it, provided that your order has not yet been processed or shipped. To cancel your order, please contact us at [contact@uniquecrazygadgets.com] as soon as possible, and we will do our best to accommodate your request. If your order has already been shipped, it cannot be canceled, but you may be eligible for a return once the product is received.
- Refund Policy
We offer a full refund on eligible products under the following conditions:
Product Defects: If the product you received is defective or damaged, please notify us within 7 days of receiving the item. We will provide instructions for returning the item and issue a full refund or offer an exchange.
Incorrect Products: If you received the wrong item, please contact us immediately. We will arrange for the correct item to be sent and offer a full refund for the incorrect product.
Change of Mind: If you simply change your mind about the purchase, we may offer a refund or exchange, but the product must be unopened, unused, and in its original packaging. Return shipping fees may apply, and the product must be returned within 14 days of receipt.
- Non-Refundable Items
Certain products are non-refundable, including but not limited to:
Items that are opened, used, or damaged after being delivered.
Products purchased on clearance or marked as non-returnable.
- How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at [contact@uniquecrazygadgets.com] with your order number and a description of the issue.
- Provide any relevant photos (for damaged or defective items) or a brief explanation for a change of mind.
- Our team will review your request and provide you with further instructions on how to return the item (if applicable).
- Return Shipping
For defective or incorrect items, we will cover the return shipping costs.
For change of mind or non-defective products, return shipping costs will be your responsibility.
- Processing Refunds
Once we receive the returned product and verify that it meets the conditions outlined above, we will process your refund. Please allow 7-10 business days for the refund to appear in your account, depending on your payment method.
- Exchanges
If you prefer an exchange rather than a refund, we can offer a replacement product (if available) upon receiving the original item. Exchanges are subject to the same conditions outlined above.
- Contact Us
If you have any questions regarding our cancellation or refund policy, or if you need assistance with a return or refund request, please don’t hesitate to contact us:
Email: amazoncrazyuniquegadgets@gmail.com]
Phone: CONTACT US
Office Address: CONTACT US